1. Introduction
Indoor Sciences by Saniservice (“Company,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website [indoorsciences.ae] or use our services.
By using our website or services, you agree to the terms of this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, company name, and any details you provide through inquiry forms, service requests, or correspondence.
Service Information: Details related to site visits, inspections, and testing projects.
Technical Information: IP address, browser type, device information, and browsing behavior collected via cookies or analytics tools.
3. How We Use Your Information
We use your information for the following purposes:
To provide and deliver our services.
To respond to inquiries, requests, or customer support needs.
To send service updates, reports, invoices, and communications.
To improve our website, services, and customer experience.
To comply with legal obligations or regulatory requirements.
4. Sharing of Information
We do not sell or rent personal data to third parties. We may share information only in the following cases:
With trusted service providers who assist us in delivering services (e.g., labs, IT providers) under confidentiality agreements.
When required by law, regulation, or legal process.
To protect the rights, safety, or property of our clients, staff, or business.
5. Cookies & Analytics
Our website may use cookies to enhance browsing experience and collect anonymized usage data.
You can disable cookies in your browser settings, but some site features may not function properly.
We may use third-party analytics tools (such as Google Analytics) to understand traffic and usage trends.
6. Data Retention
We keep personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
7. Security
We implement reasonable technical and organizational measures to protect your personal data from unauthorized access, alteration, or disclosure. However, no system is 100% secure, and we cannot guarantee absolute protection.
8. Your Rights
Depending on applicable law, you may have rights to:
Access and obtain a copy of your personal data.
Request correction or deletion of your data.
Withdraw consent for processing (where applicable).
Object to certain uses of your data.
Requests can be made by contacting us (see Section 11).
9. Third-Party Links
Our website may include links to third-party sites. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated “Effective Date.” Continued use of our website or services indicates acceptance of the updated policy.
11. Contact Us
If you have questions or requests regarding this Privacy Policy or your data, please contact us at:
Indoor Sciences by Saniservice
Office 115, Al Joud Center
Shiek Zayed Rd., Dubai, UAE
