- Investigation.
- We find the cause. Moisture, ventilation, condensation, contamination of air or surfaces: the investigation establishes what is happening and why, with measurements that can be repeated.
- Specification.
- We define the work. Where remediation or correction is needed, we set out what is to be done, where, and to what criterion. This is the brief a contractor prices against, and the standard the result is judged by.
- Verification.
- We confirm the result. After the work, we measure again, against the criteria set before it began; the contractor does not take the measurements. The criteria are the same whether the contractor is Saniservice or anyone else, and where Saniservice did the work, the report says so.
- Programs.
- For portfolios and for certifications, we run periodic measurement to an agreed schedule, so a building's condition is a record rather than a recollection.